Every restaurant is unique, but there are some commonalities among all successful businesses in the food service industry. One of those commonalities is the use of standard operating procedures (SOPs). What are standard operating procedures? SOPs are written instructions that detail the steps that employees need to take to perform Read more…
If you’re in the food business, Food Safety Management System and HACCP certification is a topic that comes up frequently. What is it? And what is it that HACCP-certified establishments do differently? In this article, we’ll explain everything you need to know about HACCP certification. What is HACCP certification? HACCP Read more…
If you’re a restaurant owner or manager, you know that a successful marketing plan is essential to driving sales and profits. But what goes into a good marketing plan? And how do you create one from scratch? In this blog post, we’ll walk you through the steps of creating a Read more…
In the restaurant business, customer experience is everything. From the time a guest walks in until they finish their meal and leave, there are many opportunities to make an impression. Keep reading for some tips on how to optimize the dining experience for your customers. Why Customer Service Is an Read more…
What is a food safety audit? A food safety audit is a detailed examination of your restaurant’s food safety procedures and practices. It is conducted by an independent, third-party auditor who will assess your restaurant against a set of food safety standards. The audit will identify any areas of non-compliance Read more…
The issue of food waste is often ignored in the restaurant industry, even though it’s a huge financial burden. In fact, restaurants in the United States spend an annual total of $162 billion on costs related to food that gets wasted. That’s a lot of wasted food that could have Read more…
As a restaurant manager, you know that the interview process can be daunting. You also know that it’s crucial to ask the right questions to get beyond the rehearsed answers and find out if a candidate has the skills and personality to succeed in your restaurant. To help make your Read more…
If you’re a restaurant owner or manager, you know that keeping your kitchen running smoothly is essential to your success. That’s why it’s important to have a maintenance plan in place that will help you identify and fix problems before they cause major disruptions. One type of maintenance plan that Read more…
There’s a lot that goes into opening a new restaurant. From the menu to the decor to the staff, every detail needs to be perfect before you open your doors to the public. But one of the most important decisions you’ll make is whether to do a soft opening or Read more…
Are you looking for some effective restaurant marketing strategies to help improve your business? You’re not alone in this search – we get asked that question all the time by restaurateurs who are trying to grow their businesses. In this article, we’ll share 12 restaurant marketing strategies that have been Read more…