You may have heard the term “cross-contact” before, but what is cross contact? Is it the same as cross-contamination? And most importantly, how can you avoid it in your restaurant kitchen? Cross contact is most likely to occur when utensils or hands that have come into contact with an allergen Read more…
When an employee resigns voluntarily or involuntarily, it’s important to conduct an exit interview. This is your chance to gain valuable insights into why they are leaving and how you can improve your company’s policies and procedures to reduce turnover in the future. But what are the right questions to Read more…
As a restaurant owner or manager, you know that staffing can be one of the biggest challenges. Not only do you have to find the right people for the job, but you also have to figure out the best way to schedule them. You don’t want to overwork them or Read more…
Freezers are a crucial part of any restaurant’s kitchen. They help keep food fresher for longer and prevent it from spoiling. But what is the ideal freezer temperature for a restaurant? The perfect freezer temperature varies depending on the type of food being stored. However, some general guidelines can help Read more…
In today’s business climate, it takes more than just the occasional “thank you” to keep your employees engaged. With more and more people working remotely or as part of a team spread out across the globe, it’s important to get creative with how you handle employee appreciation. When it comes Read more…
Drying utensils is an important step in the sanitation process for restaurants. There are several methods that restaurants can use to dry utensils, but there are also several things that cannot be used to dry utensils. From using towels to using hot air dryers, read on to learn more about Read more…
HACCP is a preventative approach to food safety that focuses on identifying and controlling potential hazards throughout the food production process. There are seven principles of HACCP that every restaurant owner should know. By understanding and following these principles, you can help keep your customers safe and reduce the risk Read more…
Every restaurant is unique, but there are some commonalities among all successful businesses in the food service industry. One of those commonalities is the use of standard operating procedures (SOPs). What are standard operating procedures? SOPs are written instructions that detail the steps that employees need to take to perform Read more…
If you’re in the food business, Food Safety Management System and HACCP certification is a topic that comes up frequently. What is it? And what is it that HACCP-certified establishments do differently? In this article, we’ll explain everything you need to know about HACCP certification. What is HACCP certification? HACCP Read more…
The path leading to a successful business enterprise is often challenging, and it is more so in today’s dynamic and frequently changing retail environment. The pandemic clearly put the entire retail ecosystem to test, and the stories of the surviving businesses point directly or indirectly to their retail leadership abilities. Read more…