Pulse surveys can be used to measure a variety of factors, including morale, job satisfaction, engagement, and burnout. They can also be used to identify issues early on and address them before they become bigger problems. 

Benefits of Pulse Surveys

  1. Engaging employees

    Pulse surveys allow employees to give feedback on their work experience. This feedback can help you identify engagement issues and take steps to address them. Engaged employees are more productive and satisfied with their jobs. 

  2. Building a positive culture

    Pulse surveys can help you build a positive culture by identifying what employees value most about their job and workplace. This information can be used to create policies and practices that support employee satisfaction and engagement.

  3. Improving communication

    Regular pulse surveys can help you identify communication issues in your organisation. This information can be used to make changes that will improve the flow of information between employees and managers. 

  4. Attracting and retaining talent.

    Employees who are satisfied with their jobs are less likely to leave their organisation. Using pulse surveys to identify and address employee satisfaction issues, you can increase retention rates and attract top talent to your organisation.

Step-by-Step Implementation of Pulse Survey

  1. Define the problem or opportunity you want to explore with a pulse survey.
  2. Draft questions to help you gain insights into this problem or opportunity.
  3. Create a schedule for administering the pulse survey regularly (monthly, quarterly, etc.).
  4. Send out the survey to employees and encourage them to participate.
  5. Review the survey results and identify any areas of concern or opportunity for improvement.
  6. Address any areas of concern identified in the survey results and track progress over time.
  7. How Long Should a Pulse Survey Be


Pulse surveys are a powerful tool for driving positive change in organisations, but they need to be used correctly to be effective. One key element of using pulse surveys effectively is keeping them short.

Organisations should aim to keep their pulse surveys to 10 questions or less. This ensures that employees will take the time to complete the survey and provides valuable data that can be easily analysed.

How to Analyse Pulse Survey Results

When analysing pulse survey results, keep the following factors in mind:

  • Response Rate: The percentage of employees who respond to the survey. A higher response rate indicates that more employees are engaged with the process and feel comfortable providing feedback.
  • Completion Rate: The percentage of employees who complete the survey. A higher completion rate indicates employees taking the time to provide thoughtfully considered responses.
  • Overall Satisfaction: This measures how satisfied employees are with their job overall. A high score indicates that employees are happy with their work and feel invested in their organisation.

Once you have collected and analysed your survey results, you can use the information to make informed decisions about improving the organisation.


Although pulse surveys have traditionally been used to measure employee satisfaction, they can also be a powerful tool for driving positive change in your organisation. 

By asking the right questions and targeting specific areas for improvement, you can use pulse surveys to identify areas where your employees are struggling and make changes that will improve their satisfaction and productivity.