Suggestive selling is not just a sales tactic—it’s a refined skill that blends observation, timing, and communication. It’s the art...
KNOW Blog
Connecting the “top-floor” to the “shop-floor”.
Latest Articles
Corkage Fee in Restaurants: A Practical Guide to Setting Policies and Managing Expectations
Corkage fees are a nuanced aspect of restaurant operations, often straddling the line between hospitality and profitability. As more guests...
Mastering the Table Turnover Rate: Boost Your Restaurant’s Efficiency
In the restaurant industry, one of the most overlooked yet powerful metrics influencing both revenue and guest satisfaction is the...
Understanding What is Guest Service in a Restaurant: A Complete Guide
Step into any successful restaurant, and it's immediately clear: there’s something special happening beyond the menu or the décor. It’s...
Mastering Your Restaurant P&L: A Guide to Profit and Loss Management
A Profit and Loss (P&L) statement shows whether your restaurant is making money or not. It breaks down revenue, costs,...
