Running a restaurant today isn’t just about food quality or fast service; it’s about building a team that shows up,...
KNOW Blog
Connecting the “top-floor” to the “shop-floor”.
Latest Articles
What is a Sous Chef? A Tactical Breakdown of the Second-in-Command
The sous chef is second in command in the culinary world, but first in ensuring things run smoothly when the...
The Ultimate Bar Business Plan Guide for Profitable Growth
If you're running or expanding a bar business, you've probably realized that passion and great cocktails are just the beginning....
What Does a Host Do at a Restaurant? A Comprehensive Guide
A restaurant host or hostess is often the first person a guest interacts with, but their job goes well beyond...
The Essential Guide to Creating an Effective Restaurant Employee Handbook
Most restaurant handbooks gather dust, jeopardizing restaurant management and success. They’re written once, copied from a generic template, and forgotten,...
