From retailers to F&B chains, star hotels to security agencies – shift scheduling is an essential part of operating efficient businesses.

Ensuring there is adequate staff to meet customer demand is crucial. Moreover, making sure your staff are being utilized at maximum capacity at times convenient to them leads to better morale and hence, better performance too.

Creating staff schedules

A lot of businesses today still schedule shifts using manual methods like excel sheets and pen & paper. This means that these schedules would have to also be altered manually when there are any changes. Imagine how the paper looks: if two employees want to swap their shifts, there would be striking out of names and correction marks. If someone takes an emergency leave, team leaders and managers have to desperately call other staff, looking for cover. This is an immense amount of redundant work and wasted time.

These are the following factors to consider while creating your staff schedules:

  • Has compliance with employment law and staffing agreements been taken care of?
  • Are there enough staff during busy periods?
  • Is there a right mix of staff, supervisors, and managers on each shift?
  • Is the spend for the scheduled hours within the staff budget?
  • Have overtime hours been factored into the schedule?

You can significantly reduce the time spent on scheduling by using a simple, easy-to-implement mobile solution like KNOW, which lets you plan and create staff schedules in minutes and generate 1-click reports instantly.
By saving enormous amounts of time, you save costs, improve productivity, and make the best use of your most important resource – your employees!

KNOW Shift Scheduling App

Benefits of automated employee scheduling software:

  1. Smarter Scheduling

    When scheduling is done with proper insight and thorough planning, managers can see the optimum numbers of staff they need at any given time. They can adjust scheduling automatically to cope with demand peaks.

  2. Less Time in Front of a Computer

    Managers end up spending a lot of time in front of the computer on time-consuming administrative activities that can be easily automated. When you automate processes like managing absenteeism, timesheets, and payroll, you give managers time back to focus on more important things, like delivering a great experience to customers.

  3. Employee Engagement

    A key aspect that drives employee performance is engagement. Your staff is more engaged when their objectives are clear and they have minimal distractions and constraints. With an unambiguous work schedule, employees have a complete overview of their schedule on their phones. They engage better, enjoy their work, and as a result deliver a terrific customer experience.

  4. Compliance

    When scheduling is done manually, there is always a scope for error, leading to non-compliance with labor laws. Scheduling on an intuitive solution like KNOW significantly reduces the probability of errors and ensures compliance with laws and regulations.

  5. Reducing Employee Churn

    Hiring the right person can be ridiculously tricky. This makes staff retention a top priority for all business leaders. A healthy work-life balance is imperative to keep employee turnover in check. Well-planned staff schedules with great visibility and flexibility mean happier employees and lesser churn.

Save Hundreds of Hours with KNOW

KNOW’s mobile-first shift scheduling app lets you create schedules in minutes, plan staff rosters for multiple locations, and track attendance with just a few clicks. Book a free demo and get started today!