When you step into a busy bar, all eyes are usually on the bartenders crafting signature cocktails and serving up drinks with flair. However, behind every smooth-running bar is an unsung hero—the barback, whose role is indispensable in the hospitality industry. A barback’s job plays a crucial role in keeping Read more…
It’s no secret that happy employees are productive employees. When your team is motivated, they’ll be more engaged in their work and more likely to stick around for the long haul. Motivated employees will help improve company culture and work environment, which can have a ripple effect on everyone. Employee Read more…
As a business owner or manager, you know that the onboarding process is important for getting new employees acclimated to your company culture and up to speed on their responsibilities. But what you may not realize is that preboarding – the process of preparing new hires for their first day Read more…
What Is Microlearning? You’ve probably heard of microlearning, but what is it? Microlearning is a method of delivering educational content in short, bite-sized chunks. It’s usually done through digital media, like videos or articles, and is designed to be consumed quickly and easily on mobile devices. Microlearning has become increasingly Read more…
There is no one-size-fits-all answer when it comes to choosing the right staff work schedule for your business. The type of business you operate, the nature of the work, the size of your team, and a range of other factors will all play a role in determining which schedule will Read more…
From retailers to F&B chains, manufacturing companies to security agencies – shift scheduling is an essential part of operating efficient businesses. Ensuring there is adequate staff to meet customer demand is crucial. Moreover, making sure your staff are being utilized at maximum capacity at times convenient to them leads to Read more…
What makes an international luxury hospitality company like Peninsula successful? Like other companies, it boasts of high-end facilities and seamless service but what cuts them from the rest? How does a hotel get its 5-stars just like Peninsula? Service. Peninsula became the first all-five-star hotel brand in the world this Read more…
“Where’s the update?” How many times have you asked this in the past couple of days? Multiple times, we bet. Frustrating isn’t it? We thought so. Well, we all want a seamless and organized way of assigning tasks, tracking progress, and reporting of project completion. However, things don’t always go Read more…
I was running late to work today and the minute I reached the lobby it was terribly busy. Guest waiting around with their luggage, bell boys running in and out with their trollies stacked with luggage, and a long queue waiting at the reception to check-in. I forgot today was Read more…