Your digital store operations assistant

KNOW helps retailers like you save time, manage your labor shortage, and ensure seamless day-to-day operations without pain.

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Watch Watson's Award-Winning HR Transformation with KNOW.

Trusted by 1,000,000+ users and leading brands across the globe

1,000,000+

Users across the globe

70%

Increase in productivity

72%

Increase in employee engagement

Manage all your store operations without the usual chaos

Everything you need from opening to closing - all in one place.
Get rid of text messages, manual paperwork, and messy spreadsheets.

Before KNOW

Juggling 5 different tools
Stacks of paper, lots of text messages
Anxiety about internal SOP compliance and store performance
Lots of manual checks and staff running out of time

With KNOW

One tool for scheduling, marketing communications, maintenance, training, employee engagement
Digital store audits, checklists, reports - with one click retrieval
Instant visibility on store-level compliance and feedback
Staff shortage is not a worry because KNOW, knows

Manage all your outlets with ease

Manage and/or delegate staff scheduling, onboarding training, communications, checklists, store audits and more across all outlets from one place

Onboarding and employee training

Program custom learning journeys for your new hires with bite sized content. Give them access to company's knowledge base anytime, anywhere

Checklists - of all kinds

Easily manage complete opening / closing checklists, and log daily sales and operational metrics

Audits and compliance

Visual merchandizing, store decor, management visits, fire safety, staff grooming - you name it, you can digitize it

Manage full timer and part timer scheduling & attendance

KNOW when your staff are available to work, plan their work schedules and track their attendance

Faults, maintenance & incident resolution

Report, track, and resolve equipment faults, repair, inventory and IT issues in no time

Staff and marketing communications

Share brand / store launches, marketing calendars, promotion details, and company policies - empower all frontline staff with knowledge

Empower your staff to sell more, and sell better

Train every staff through a mobile-based onboarding so that they are effective right from Day 1
Collate all best-practices that staff can refer to for all their questions
Make all marketing and promotion material available securely in staff mobile phones
Provide continuous coaching via engaging courses with quizzes and assessments in multiple formats

Ensure 100% adherence to brand and merchandizing guidelines

Digitize product display and visual merchandizing checklists
Track store's compliance by collecting real photographs and videos
Set up digital store visits and audit sheets for management and brand teams
Generate reports, and close observations fast and easy

Easily manage SOPs, shift handovers, and daily reports

Digitize store opening and closing checklists, incoming inventory checks, sales data collection, and other daily tasks
Track compliance of routines at different stores in one place
Create multi-level forms for approvals or handovers
Generate reports from the web dashboard without having to hunt for stacks of paper

Know and solve all your day-to-day store issues

Capture and track facility repairs, customer incidents, and even IT issues in one single place
Automatically alert the right groups for each type of issue, and track progress with real-time updates
Supports photos, videos, and even documents to make resolving the issue faster even remotely
Share reports easily with third-party vendors

No more staff scheduling chaos

Plan and notify your staff about their shifts directly on their mobile phone
Send automated reminders on shift timings, last-minute changes, etc. to avoid no-shows and tardiness
Fill up last-minute vacancies automatically using our advanced "open shifts" feature

Eliminate timesheet mistakes

Mobile phone clock-in/out for everyone: store staff, managers, 3rd party promoters, security, housekeeping and more
Supports GPS-location, selfie photos, QR-codes, and even facial recognition if needed for reliability and to prevent proxies
Generate 1-click timesheet reports anytime from our dashboard

We kept it super simple. We know your pain.

Ready to go

No hosting. No infrastructure. No IT. It's ready to launch out of the box.

Easily configurable

Turn on/off features, tightly control access, set up exactly as you want.

Fast. Light. Frontline ready

Works offline. Only 10 MB in size. Optimized for basic devices.

Super simple design

Accessible to all ages, countries, skill levels, and tech capabilities.

Multi-language support

Supports all major languages, except Klingon.

Out of this world service

We go above and beyond to help our customers. We're here for you.

Watch how to digitize your frontline operations!

"Good tool for our retail operations like scheduling and rostering. Employees can get "live” updates of their shifts via their mobile phones. User interface is simple and easy on the mobile application."

HR & Capability Manager,
Enviably Me (Melissa)

Get started in just minutes!

Talk to our team today for a free, no-obligation demo. Start your digitization without any additional hassle.

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