In the food and beverage industry, tipping plays a central role in how frontline staff are paid. One widely used...
KNOW Blog
Connecting the “top-floor” to the “shop-floor”.
Latest Articles
FOH in Restaurants: What It Is, Why It Matters, and How to Run It Well
In a restaurant, the guest experience begins and ends in the front of house (FOH). From the moment someone walks...
What Is Restaurant Loss Prevention—and Why It Matters
In the restaurant business, even small losses add up fast. Spoilage, over-ordering, portioning errors, cash mishandling, void abuse, and employee...
Tip Fatigue Is Real—Here’s What Restaurants Need to Know
Tipping has long been a cornerstone of hospitality culture for consumers in the food service industry, a way for guests...
Understanding What is a Fine Dining Restaurant: Key Features, Structure, and Expectations
Fine dining is one of the most misunderstood formats in the restaurant industry. Most descriptions focus on aesthetics but miss...
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