Your front-of-house team sets the tone for every interaction, from first greeting to final check. A single misstep in a...
KNOW Blog
Connecting the “top-floor” to the “shop-floor”.
Latest Articles
Restaurant Kitchen Hazards: A Practical Guide to Food Safety Risks and Operational Controls
Restaurant kitchens run on speed, heat, and precision. That combination also makes them one of the most hazardous areas in...
Restaurant Service Standards: A Practical Guide to Consistency, Quality, and Guest Satisfaction
Service is the part of your operation that customers interact with the most, and remember the longest. Even with high-quality...
Mastering Product Knowledge Training in Retail
In the competitive world of retail, customer satisfaction hinges on more than just having the right products in stock. The...
The Complete Guide to Restaurant Staff Training: Topics to Build a High-Performance Team
In a restaurant, every shift, every dish, and every guest interaction depends on how well your staff understands their role...
{"slide_show":"1","slide_scroll":1,"dots":"true","arrows":"false","autoplay":"true","autoplay_interval":3000,"speed":600,"loop":"true","design":"design-1"}