Frontline employees are the heart of every restaurant. From servers who greet guests to line cooks preparing orders and managers...
KNOW Blog
Connecting the “top-floor” to the “shop-floor”.
Latest Articles
Building Restaurant Frontline Training Programs That Actually Work
In restaurants, frontline employees are the brand. They’re the ones greeting guests, taking orders, preparing meals, and keeping service moving....
Restaurant Floor Plan Guide: Designing Layouts That Drive Efficiency and Guest Experience
A successful restaurant isn’t defined by recipes alone. Guests remember how comfortable they felt in the dining room, how quickly...
Bar Management Software: 10 Tools to Simplify Restaurant Operations and Boost Profits
Running a profitable bar today takes more than pouring great drinks. Success hinges on how well you manage costs, control...
Measuring Employee Engagement KPIs: A Guide for Food Service Businesses
Employee engagement isn’t just an HR metric; it’s a frontline performance driver. In food service, where margins are thin and...
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