Use Case

Every 
Employee
Reached. Every Update Confirmed.

Push critical updates, policy changes, and operational announcements directly to every frontline employee's mobile device. Know exactly who read the message and who hasn't, across every location.
2M+ users each month

Why Internal Communication Fails for Frontline Teams

Announcements Sent This Month 23 | Employees Reached 89% | Unread by 143 Employees | Locations With Gaps 3
80%
of the global workforce is deskless, and most are hard to reach through email
Frontline employees do not sit at desks, do not check email, and do not log into intranets. Internal communications designed for office workers miss the people who need operational and safety updates the most.
0
read confirmation on critical updates shared through informal channels
A policy change goes out. A safety alert is issued. But there is no way to verify which employees actually received and read the message. Gaps in acknowledgment only become visible after a compliance issue or incident.
No clear proof that every employee saw the update on group chats or physical notice boards
When updates go out through WhatsApp groups, notice boards, or manager word-of-mouth, critical information competes with personal messages, gets buried in scroll, or is never seen at all.
0
message consistency when updates rely on managers to relay information verbally
When internal announcements pass through individual managers at each site, the message changes. Some managers share the full update, some summarize, some forget entirely. Employees at different locations get different information.

What Changes When Announcements Go Digital

See how teams communicate before and after moving to a centralized announcement platform.

Without KNOW

With KNOW

Without KNOW

Important updates are posted on notice boards that not every employee checks

With KNOW

Announcements are pushed directly to every employee's mobile device with push notifications

Without KNOW

Messages are shared through WhatsApp groups where they get buried in unrelated chat

With KNOW

Updates reach all employees or targeted groups instantly from one centralized platform

Without KNOW

No way to confirm which employees received and read a critical update

With KNOW

Read receipts confirm exactly who has seen the announcement and who has not

Without KNOW

Different locations receive different versions based on how each manager relays the message

With KNOW

Every location receives the same message, keeping employees informed consistently

Without KNOW

Policy changes and safety alerts reach some employees days or weeks late

With KNOW

Critical updates, policy changes, and safety alerts reach employees the moment they are published

From Publish to Confirmed in Minutes

See how teams send announcements, reach every employee, and verify that critical updates were read.
01
Publish Updates to Every Employee Instantly
Create and publish announcements from one centralized hub. Every employee receives a push notification on their mobile device, whether they are on the floor, in the kitchen, in the warehouse, or on the road.
02
Target the Right Audiences
Send announcements to the entire organization, specific locations, departments, or teams. Targeted announcements ensure employees receive relevant updates without being flooded with irrelevant messages from other parts of the business.
03
Confirm Who Read the Update
Read receipts show exactly which employees opened and acknowledged the announcement. Managers and internal communications teams can follow up with those who have not read critical updates, ensuring no one is left uninformed.
04
Keep a Centralized Record of All Communications
Every announcement is stored in the platform, creating a searchable archive of all internal communications. Employees can revisit past updates, and HR or compliance teams can verify what was communicated and when.

What Teams Actually Use KNOW For

Concrete scenarios where teams communicate with frontline employees across multiple locations.

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Policy Updates and Changes
Push updated company policies, procedure changes, and compliance requirements to every employee with read receipts confirming acknowledgment.

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Safety Alerts and Notices
Send urgent safety alerts to all employees or specific locations immediately, with push notifications ensuring the message is seen.

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Operational Updates
Communicate schedule changes, product updates, promotional launches, and operational adjustments to every affected team and location.

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New Hire Announcements
Welcome new hires across the organization, share their role and location, and help distributed teams stay connected across sites.

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Employee Recognition
Recognize individual and team achievements publicly across the organization, strengthening company culture across locations.

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Leadership Updates
Share messages from leadership with every employee, ensuring company-wide alignment on priorities, direction, and goals.

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Scheduled Maintenance Notices
Notify affected locations and teams about planned maintenance, system downtime, or facility work before it happens.

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Emergency Communications
Broadcast critical emergency messages to all employees instantly with push notifications and tracked delivery.

What Our
Customers
Say

"KNOW is a divine source/tool for us for tightening communication and ensuring that everyone stays aligned with our company's goals. With all information at our fingertips, we have such ease in making sure that everything in the company is in the KNOW of the latest updates!"that everyone stays aligned..."
Domino’s Pizza
"KNOW has been the most efficient tool for tightening communication and ensuring that everyone stays aligned..."
Adidas
"The KNOW app is instrumental to help improve performance and interactions at restaurants, in an inspiring environment..."
OLA
"The KNOW app is revolutionizing the experience of our frontline spaces."
APMC Head of Open Foodposts
"KNOW is a divine source/tool for us for tightening communication and ensuring that everyone stays aligned with our company's goals. With all information at our fingertips, we have such ease in making sure that everything in the company is in the KNOW of the latest updates!"that everyone stays aligned..."
Domino’s Pizza
"KNOW has been the most efficient tool for tightening communication and ensuring that everyone stays aligned..."
Adidas
"The KNOW app is instrumental to help improve performance and interactions at restaurants, in an inspiring environment..."
OLA
"The KNOW app is revolutionizing the experience of our frontline spaces."
APMC Head of Open Foodposts

Frequently Asked Questions
?

1. What is a staff announcement?

A staff announcement is an official communication from the organization to its employees. It can cover policy changes, safety alerts, operational updates, new hires, leadership messages, or any information employees need to know. KNOW digitizes staff announcements so they reach every frontline employee through push notifications on their mobile device, with read receipts confirming who has seen the message.

2. How do you make a company announcement that actually reaches everyone?

The challenge for distributed organizations is that frontline employees do not check email or intranets. KNOW solves this by pushing announcements directly to every employee's mobile device. Push notifications ensure the message reaches deskless workers on the floor, in the field, or on the road. Read receipts show who has opened the announcement, and managers can follow up with those who have not.

3. How do you announce staff changes across multiple locations?

Create the announcement in KNOW and publish it to all locations or targeted teams. Every employee receives it on their mobile device simultaneously, so the message is consistent across sites. This replaces the informal process where managers relay staff changes verbally, often with different details or timing at each location.

4. How does KNOW help internal communications teams reach deskless workers?

Most regulations require one to two Deskless workers miss most traditional internal communications because they are built for email and desktop. KNOW reaches frontline employees through a mobile app with push notifications. Announcements appear directly on the employee's phone. Read receipts track who has seen the message. Targeted announcements let teams send relevant updates to specific locations or departments without flooding everyone with irrelevant messages.years of records. KNOW stores all temperature data digitally on one dashboard, eliminating physical filing and making retrieval instant for any audit.

5. Can KNOW track who has read an announcement?

Yes. Every announcement includes read receipt tracking. Internal communications teams and managers can see exactly which employees have opened the message and which have not. This is critical for policy updates, safety alerts, and compliance-related communications where verification of receipt matters.

6. What is targeted communication and how does KNOW support it?

Targeted communication means sending messages only to the employees who need them, rather than broadcasting everything to everyone. KNOW lets teams send announcements to specific locations, departments, or roles. This ensures employees receive relevant updates and are not overwhelmed by messages meant for other parts of the organization. Targeted announcements improve message reach because employees engage more when content is relevant to them.

7. How does KNOW help maintain consistent communication across locations?

When updates rely on individual managers to pass along information verbally, the message changes at every site. KNOW eliminates this by sending the same announcement to every employee directly. The message is identical at every location, published at the same time, and verifiable through read receipts. This ensures all employees are informed with the same information regardless of which site they work at.

8. Can employees access past announcements on KNOW?

Yes. All published announcements are stored in the platform and accessible to employees at any time. If an employee misses a notification or needs to revisit key details from a previous update, they can find it in the announcement feed. This creates a centralized record of all internal communications that both employees and managers can reference.

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