Keep every store audit-ready, on-brand, and selling
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When youwork with KNOW
WhatRetail TeamsCan Do with KNOW
Everything you need to Run Daily StoreOperations Working Together
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Why Retail Teams Choose KNOW
Frequently Asked Questions
KNOW is built for retail businesses of all sizes. Whether you run a single store or manage hundreds of locations, the platform scales to your operations without adding complexity or requiring a heavy tech stack. Mid sized retailers use KNOW the same way enterprise chains do, with the same real time visibility, the same automated workflows, and the same workforce management capabilities from day one.
Most retail teams running on multiple disconnected tools spend more time managing systems than managing their stores. Every tool switch is a gap where manual errors happen, workforce data gets lost, and store managers lose visibility. KNOW brings employee scheduling, store audits, checklists, team communication, and attendance tracking into one single platform, so your store teams spend less time on admin and more time on the floor.
Most retail teams are operational within minutes. There is no lengthy implementation, no IT dependency, and no complex setup required. Store associates can clock in, access their schedules, complete checklists, and communicate with their teams from the moment the app is on their phones.
KNOW gives retail leaders a single dashboard to oversee store operations, workforce data, compliance status, and real time insights across every location simultaneously. Store managers at each location see only what is relevant to them, while leadership gets a complete view across all stores without back office delays or manual consolidation.
Store associates report issues directly from their phones with photos, videos, and documentation attached. The right teams are alerted automatically, resolution is tracked in real time, and reports can be shared with third party vendors instantly. Nothing sits in a WhatsApp thread or gets lost in a back office email chain.
KNOW allows retail businesses to build custom onboarding journeys with mobile based training, bite sized content, quizzes, and assessments. New store associates complete training from their phones from day one and have access to the full knowledge base, operational guides, and brand materials anytime they need them, regardless of staff changes or location.
Store audits, visual merchandising checks, compliance inspections, and management visits are fully digitised on KNOW. Store managers schedule audits, capture outcomes with real photographs and videos, track corrective actions until completion, and generate reports instantly. Retail leaders get real time visibility into compliance status across all locations without manual follow up.
KNOW is built for frontline store associates, not for desk based teams. The interface is simple, mobile first, and requires no technical expertise. Staff use it to check their schedules, clock in, complete checklists, and communicate with their teams, all things they were already doing manually. The shift to KNOW removes friction rather than adding it, which is why retail teams consistently report higher operational efficiency and workforce engagement after onboarding.
