Run every store stocked, staffed, and compliant
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When youwork with KNOW
What teams can do with KNOW
Everything you need to Run Daily Convenience operations working together
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WhyConvenience Store Teams Choose KNOW
Frequently Asked Questions
KNOW is built for convenience stores of all sizes. Whether you run a single convenience store or manage hundreds of locations, the platform scales without a complex tech stack or lengthy implementation. Small stores and large chains get the same real time data, automated workflows, and employee management capabilities from day one.
Most convenience store teams running on multiple disconnected tools spend more time managing systems than managing their stores. KNOW brings employee scheduling, store audits, checklists, team communication, and attendance tracking into one platform, so store associates spend less time on admin and more time serving customers across every convenience store location.
KNOW gives store managers real time data on staffing levels, automates shift scheduling based on employee availability, and reduces time spent on manual coordination. Automated shift reminders reduce no shows, open shifts fill last minute vacancies without unnecessary overtime, and accurate attendance tracking eliminates timesheet errors that inflate labor costs across all convenience stores.
KNOW gives convenience store managers a single dashboard to oversee store operations, workforce data, compliance status, and real time insights across every location simultaneously. Store managers at each convenience store see only what is relevant to them while leadership gets a complete view across all locations without back office delays.
KNOW allows you to build custom learning journeys with mobile based training, bite sized content, quizzes, and assessments. New store associates complete onboarding from their phones from day one and have access to the full knowledge base and operational guides anytime they need them, regardless of convenience store location or staff changes.
Store audits, compliance inspections, and management visits are fully digitised on KNOW. Store managers schedule audits, capture outcomes with real photographs and videos, track corrective actions until completion, and generate detailed sales reports instantly. Managers get real time visibility into compliance status across all locations without manual follow up.
KNOW digitises all daily store routines including opening and closing checklists, task completion, and sales data collection. Store associates complete tasks from their phones, store managers track execution in real time, and custom reporting is generated automatically, giving managers the detailed insights they need for data driven decision making.
Store associates initiate shift swaps directly in the app, store managers approve with one tap, and automated notifications keep everyone informed of last minute changes. Open shifts fill vacancies automatically without calls or group chats, keeping staffing levels optimised and labor costs controlled across all convenience store locations.
Store associates report equipment faults, customer incidents, and IT issues directly from the store floor with photos and documentation attached. The right teams are alerted automatically, resolution is tracked in real time, and reports can be shared with third party vendors without back office delays, keeping daily operations running without interruption.
KNOW is built specifically for frontline teams with an easy to use interface that requires no technical expertise. Store associates across all locations use it to check their schedules, clock in, complete checklists, and communicate with their teams. The shift to KNOW removes friction rather than adding it, which is why businesses consistently report higher operational efficiency and customer satisfaction after onboarding.
