Customer Satisfaction Archives | KNOW | Digitize your workforce

How to Respond to Negative Restaurant Reviews – Best Practices

In today’s digital age, customer reviews play a major role in a restaurant’s success. Online reviews can influence potential customers’ decisions and shape the overall perception of the business. A positive review can encourage someone to visit a restaurant, while a negative review can discourage them from doing so. It’s Read more…

By KNOW Content Team, 3 yearsJuly 18, 2022 ago

How Does a Hotel Earn its 5-Star? Here are 3 Tips!

What makes an international luxury hospitality company like Peninsula successful? Like other companies, it boasts of high-end facilities and seamless service but what cuts them from the rest? How does a hotel get its 5-stars just like Peninsula? Service. Peninsula became the first all-five-star hotel brand in the world this Read more…

By KNOW Content Team, 6 yearsMarch 13, 2019 ago

Customer Satisfaction

How to Respond to Negative Restaurant Reviews – Best Practices

How Does a Hotel Earn its 5-Star? Here are 3 Tips!

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