Behind every smooth kitchen service is a dependable team of line chefs and line cooks working at various food stations . They’re the engine of your back of house, as outlined in the line cook job description handling prep, executing orders with speed and accuracy, and ensuring your guests receive Read more…
In 2025, it’s easy to assume restaurant review platforms are old news. Social media is louder. Influencers are flashier. But make no mistake, review sites are still one of the most powerful tools in your restaurant’s growth playbook. Today’s diners use multiple sources to decide where to eat, from Google Read more…
In the restaurant industry, employee satisfaction isn’t just a “nice to have”—it’s a business necessity. High turnover doesn’t just slow down service; it affects everything from customer loyalty to compliance with food safety protocols, making employee satisfaction surveys crucial for understanding these dynamic . Replacing even one front-of-house team member Read more…
Managing multiple shifts in a busy restaurant? Then you know how chaotic things can get if everyone isn’t on the same page, especially without a proper end of shift report . From forgotten tasks to missing details, even a minor miscommunication can throw off the entire operation, affecting customer satisfaction Read more…
Think happy hours are just about slashing prices? Think again. In today’s competitive landscape, happy hour is no longer a casual afterthought. It’s a strategic lever that smart restaurant operators use to boost revenue, build foot traffic during slow hours, and turn first-timers into loyal regulars. When done right, a Read more…
One Kitchen Fire Could Take It All Down. You don’t need a five-alarm blaze to lose your business—just a single lawsuit, one broken fridge, or a bartender who poured one drink too many. In fact, U.S. fire departments respond to over 7,400 restaurant fires every year. That’s 20 kitchens a Read more…
Suggestive selling is not just a sales tactic—it’s a refined skill that blends observation, timing, and communication. It’s the art of gently nudging customers toward additional purchases that complement their initial choice. When done correctly, it not only increases sales but also improves the customer experience, enhances profit margins, and Read more…
Corkage fees are a nuanced aspect of restaurant operations, often straddling the line between hospitality and profitability. As more guests inquire about bringing their own wine or special bottle to celebrate a birthday, anniversary, or other milestone, restaurants must decide not only if they will allow it, but how they Read more…
In the restaurant industry, one of the most overlooked yet powerful metrics influencing both revenue and guest satisfaction is the table turnover rate. This figure refers to how many times a dining table is used by different parties during a specific period, typically during peak business hours. Optimizing this rate Read more…
Step into any successful restaurant, and it’s immediately clear: there’s something special happening beyond the menu or the décor. It’s the way guests are welcomed, the attention they receive throughout their meal, and those subtle moments when the staff goes above and beyond. This is guest service—the core of hospitality Read more…