A well-run restaurant kitchen depends on clarity — clear roles, clear responsibilities, and a clear chain of command. This structure revolves around distinct chef titles, each assigned to specific tasks, stations, and areas of expertise. Whether you’re launching a new concept or reviewing your kitchen workflow, understanding the hierarchy and Read more…
Running a restaurant today isn’t just about food quality or fast service; it’s about building a team that shows up, performs consistently, and genuinely wants to be there. And that all starts with smart, scalable restaurant HR policies. If you’re already operating a restaurant business, you’ve likely felt the real Read more…
The sous chef is second in command in the culinary world, but first in ensuring things run smoothly when the pressure’s on. While the executive chef sets the big-picture vision, the sous chef makes sure that vision is delivered—every shift, every plate, every team member. From managing the brigade to Read more…
If you’re running or expanding a bar business, you’ve probably realized that passion and great cocktails are just the beginning. To build a truly successful bar, you need structure, strategy, and clarity. That’s where a bar business plan comes in. This guide walks you through how to create a plan Read more…
A restaurant host or hostess is often the first person a guest interacts with, but their job goes well beyond greeting guests. Whether it’s managing reservations, handling guest inquiries, or ensuring accurate wait times, the host role shapes the entire dining experience. Especially in fine dining or high-volume environments, hosts Read more…
Most restaurant handbooks gather dust, jeopardizing restaurant management and success. They’re written once, copied from a generic template, and forgotten, until something goes wrong. But in today’s high-churn, high-pressure hospitality world, a smart employee handbook isn’t just paperwork from HR. It’s your frontline operating manual. It sets the tone for Read more…
Running a profitable restaurant today means going beyond packed tables to enhance restaurant revenue . While dine-in traffic remains your backbone, relying on it alone makes your business vulnerable to seasonality, shifting market trends, or rising competition. The strongest restaurants build multiple revenue streams by design, not just as side Read more…
Your restaurant’s hourly employees punch in and out across every shift. With automatic punch rounding in place, often using the 7-minute rule or rounding to the nearest quarter hour, you may assume compliance. But without a clear understanding of labor laws around clocking in and out, time rounding practices, and Read more…
For over a century, the Michelin Guide has been the gold standard in evaluating culinary excellence. Originating in France and gradually expanding across continents, including major U.S. cities like New York City, San Francisco, and Las Vegas, it remains the most coveted rating system in hospitality. Earning one, two, or Read more…
Labor shortages, wage pressures, and changing guest expectations have forced many restaurants to rethink how they pay staff. But navigating service charges vs tips isn’t just about semantics, it’s about compliance, clarity, and control. The IRS, guests, and your employees treat these payments very differently. Misclassify a service fee as Read more…