When an employee resigns voluntarily or involuntarily, it’s important to conduct an exit interview. This is your chance to gain valuable insights into why they are leaving and how you can improve your company’s policies and procedures to reduce turnover in the future. But what are the right questions to Read more…
Let’s say you manage a restaurant that operates 18 to 24 hours daily. How do you schedule your employees’ roster if that is the case? Do you make the same set of employees work day and night? No, right? Of course, that’s inhumane! In this article, we will discuss an Read more…
As a manager, you may have questions about the difference between hiring part time vs full time employees. How many hours per week constitute full-time work? Is it better to hire full-time employees over part-time workers? In this article, we will address these questions and provide you with the information Read more…
People are the most valuable resource of any company and also the hardest to manage. As a business owner or manager, you have to look for ways to maximize workforce productivity. And a key driver that affects employee performance is job satisfaction. Needless to say, employee satisfaction should be among Read more…
Opening a restaurant can be an exciting, albeit risky, enterprise. Its success or failure lies in how well risks have been planned for and controlled. Up to 60% of new restaurants may close in the first year of operation, according to a recent report, while almost 80% can close in the Read more…
As a food business, it’s important to ensure that you are following food safety regulations at all times. To help with this, we’ve put together everything you need to know about the 4 Cs of food safety: Clean, Cook, Chill, and Cross-Contaminate. Each of these steps is important in preventing Read more…
All owners love it when evenings are busy at their restaurants, bars, or cafes. You’d also like when your servers are working their best to provide excellent customer service, right? Now, let’s imagine, they gather to count their tips and, suddenly, there’s chaos over how tips should be distributed. One Read more…
Food regulations exist to protect the public from foodborne illnesses. Every person has the right to eat food safely, and that’s what food safety regulations are meant to ensure. In addition, complying with food regulations can help restaurants protect their business from costly lawsuits and government inspections. From health code Read more…
You may have heard the term “cross-contact” before, but what is cross contact? Is it the same as cross-contamination? And most importantly, how can you avoid it in your restaurant kitchen? Cross contact is most likely to occur when utensils or hands that have come into contact with an allergen Read more…
As a restaurant owner or manager, you know that staffing can be one of the biggest challenges. Not only do you have to find the right people for the job, but you also have to figure out the best way to schedule them. You don’t want to overwork them or Read more…