Your restaurant’s hourly employees punch in and out across every shift. With automatic punch rounding in place, often using the 7-minute rule or rounding to the nearest quarter hour, you may assume compliance. But without a clear understanding of labor laws around clocking in and out, time rounding practices, and Read more…
When you step into a busy bar, all eyes are usually on the bartenders crafting signature cocktails and serving up drinks with flair. However, behind every smooth-running bar is an unsung hero—the barback, whose role is indispensable in the hospitality industry. A barback’s job plays a crucial role in keeping Read more…
A restaurant hierarchy chart is an important tool for defining the organizational structure within a restaurant setting. This chart not only outlines roles, responsibilities, and reporting relationships but also ensures the seamless execution of operations and effective management by incorporating the brigade de cuisine system. Whether you’re training new staff Read more…
Did you know that 62% of Gen Z prefer dining out at least once a week? This trend highlights a shift in how younger generations view dining as a social and leisure activity. For restaurants, this means crafting unique experiences that resonate with Gen Z, from ambience to service style. Read more…
The restaurant industry thrives because of the people working tirelessly behind the scenes—chefs, line cooks, servers, bartenders, hosts, and managers. For these hardworking individuals, benefits are more than just perks; they’re essentials that make a job sustainable and fulfilling. Gone are the days when a paycheck and a meal during Read more…
In the fast-paced world of restaurant management, it’s easy to focus on food quality, ambiance, and financials. But there’s one element that often gets overlooked—your servers. They’re the ones who translate your brand’s values into memorable guest experiences. A good server doesn’t just take orders or deliver food—they shape the Read more…
Waiter Job Description: Key Responsibilities and How to Improve Their Efficiency The dining experience goes far beyond the food on the plate—it’s the warmth of the welcome, the attention to detail, and the seamless flow of service. At the heart of this experience are waiters and waitresses, whose professionalism can Read more…
A new day at “The Savory Spoon” begins with excitement—it’s Sarah’s first day at a bustling restaurant. She’s eager, but also nervous, unsure what to expect. As she steps through the door, she’s met with a friendly greeting and a well-organized welcome kit. Her manager, Mike, takes her on a Read more…
Are you struggling to keep your restaurant fully staffed? You’re not alone. The restaurant industry faces one of the highest employee turnover rates across all sectors, presenting a significant challenge for owners and managers. According to recent data from Black Box Intelligence, limited-service restaurants reported a staggering 135% turnover rate Read more…
Restaurant scheduling software is transforming the difficult world of restaurant management. The task of effectively managing employee schedules in an industry recognized for its dynamic and fast-paced environment is enormous. Restaurant operators are frequently confronted with striking a delicate balance between employee availability and changing client needs while maintaining high Read more…