Incident Management Software to manage safety processes in real-time

Manage site audits and safety inspections instantly with an automated incident reporting system. Say goodbye to manual paperwork and noisy chat apps.

Incident Management Software Illustration
Trusted by 500,000+ users and leading businesses across the globe
Cloud-Based Maintenance Workflow Screengrab

Real-time incident management system with automated escalations and updates

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    Raise a safety issue in seconds and let the app do the rest.
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    Snap a photo or video, tag the location, and create the issue.
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    Automatic escalations and alerts will be triggered in real-time.

Highly customizable incident reporting system for every type of issue

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    Escalate different issues to different people or departments.
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    Customize data fields to collect issue-specific data when reporting.
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    Track recurring issues to prevent them from happening again.
Maintenance Alert Screengrab
Maintenance Management Workflow Screengrab

Dedicated incident reporting tool with a dedicated dashboard

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    Track all issues from opening to closure on the web dashboard.
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    Have a birds-eye view of issue status, severity levels.
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    Track real-time progress across your entire organization — all at a glance.

Share reports with third-party vendors easily without unnecessary delays

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    Remove manual coordination work and unnecessary lag-time.
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    Instantly generate a report and email the PDF file to any third-party vendor.
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    Onboard your vendors onto the app and set up automatic alerts for them.
Issues dashboard & reports screengrab

Why you will love KNOW

"KNOW is a very useful app for retail operations. It helps to close the communication gap between backend and frontend in order to expedite issue-solving. It greatly improved our operations efficiency, productivity — and most importantly, the digitization of our processes."

Senior Operations Manager, Franck Muller

Get Started in just minutes!

Talk to our team today for a free, no-obligation demo. Start your digitization without any additional hassle.
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KNOW App Landing Illustration