{"id":354,"date":"2020-07-08T12:21:04","date_gmt":"2020-07-08T04:21:04","guid":{"rendered":"http:\/\/www.getknowapp.com\/blog\/?p=354"},"modified":"2024-10-24T17:10:16","modified_gmt":"2024-10-24T09:10:16","slug":"case-study-hsl-covid-19-response","status":"publish","type":"post","link":"https:\/\/www.getknowapp.com\/blog\/case-study-hsl-covid-19-response\/","title":{"rendered":"Leading infrastructure company\u2019s response to COVID-19"},"content":{"rendered":"<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><h2><strong>Case Study: How HSL transformed their COVID-19 management (and more) using easy-to-use frontline workforce technology.<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Business continuity, crisis management and employee safety have become extremely important for companies reopening in the wake of COVID-19. For construction firms, the challenges are twofold &#8211; while taking steps to keep their frontline workers safe, construction firms at the same time also have to keep their sites operational and productive. As businesses shift their operations to a more digitized world to cope with the changing times, the fact remains that the construction industry is among the least digitized.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/WP-Leading-Infrastructure-Company-Digitized-Infographics-208x300.jpg\" alt=\"\" width=\"463\" height=\"669\" class=\"alignright wp-image-706\" srcset=\"https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/WP-Leading-Infrastructure-Company-Digitized-Infographics-208x300.jpg 208w, https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/WP-Leading-Infrastructure-Company-Digitized-Infographics-708x1024.jpg 708w, https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/WP-Leading-Infrastructure-Company-Digitized-Infographics-768x1110.jpg 768w, https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/WP-Leading-Infrastructure-Company-Digitized-Infographics-1063x1536.jpg 1063w, https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/WP-Leading-Infrastructure-Company-Digitized-Infographics.jpg 1280w\" sizes=\"(max-width: 463px) 100vw, 463px\" \/><span>Singapore-based HSL, an infrastructure construction company delivering water and marine projects in Asia, has been a forerunner in developing a multifaceted approach to their COVID-19 response strategy. HSL\u2019s CEO, <\/span><span>Charles Quek, accelerated their shift to digital transformation, taking swift and necessary action for <\/span><span>compliance and<\/span><span> the wellbeing of their employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.getknowapp.com\/\">KNOW<\/a> is proud to be a partner in HSL\u2019s digital journey, and here\u2019s how HSL uses KNOW\u2019s easy-to-use mobile technology to solve critical challenges:<\/span><\/p>\n<h3>Safety Training<\/h3>\n<p><span style=\"font-weight: 400;\">HSL uses <a href=\"https:\/\/www.getknowapp.com\/product\/learning-management-system\">KNOW\u2019s <\/a><\/span><i><span style=\"font-weight: 400;\">Learning<\/span><\/i><span style=\"font-weight: 400;\"> module to share bite-sized training material through the mobile app for easy and anytime consumption. Whether it be \u201cmask policy\u201d, \u201chand washing\u201d or job safety training, opting for bite-sized modules instead of lengthy presentations helps workers learn at a comfortable pace anytime, anywhere.. None of us have the\u00a0<\/span><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">patience to sit through long and boring presentations anymore &#8211; neither do <\/span><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">construction workers! The material can also be <\/span><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">reinforced regularly using the KNOW app. HSL also tracks personnel learning journeys online instantly using KNOW\u2019s ready data-rich reports..\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3>Daily Temperature Check<\/h3>\n<p><span style=\"font-weight: 400;\">HSL uses KNOW\u2019S <\/span><i><span style=\"font-weight: 400;\">Polls<\/span><\/i><span style=\"font-weight: 400;\"> module to run daily temperature checks. All employees get a reminder through the app to submit their temperate reading everyday at 0800hrs.<\/span><\/p>\n<h3>Monitoring e-Forms &amp; Checklists<\/h3>\n<p><span style=\"font-weight: 400;\">HSL employs KNOW\u2019S <\/span><a href=\"https:\/\/www.getknowapp.com\/product\/digital-forms-software-app\"><i><span style=\"font-weight: 400;\">e-Forms<\/span><\/i><\/a><span style=\"font-weight: 400;\"> module for instant data collection and reporting. For example, forms for contact tracing and monitoring staff health were set up\u00a0 on the KNOW platform immediately after the initial news of COVID-19. All employees submit their latest health status every week. All visitors are required to declare health history on KNOW\u2019s e-Forms prior to entering the site premises. All the submitted data are instantly available in the form of on-demand downloadable reports in multiple formats.<\/span><\/p>\n<h3>Instant issue tracking<\/h3>\n<p><span style=\"font-weight: 400;\">On their regular safety rounds, HSL\u2019s safety team members use KNOW\u2019S <\/span><a href=\"https:\/\/www.getknowapp.com\/product\/incident-reporting-software-app\"><i><span style=\"font-weight: 400;\">Issue Reporting<\/span><\/i><\/a><span style=\"font-weight: 400;\"> module to report problems from the ground with photos, videos, and documents. Concerned teams are automatically alerted and are brought together on KNOW\u2019s mobile app for real time collaboration on each identified problem.. The identified issues are regularly updated and closed in real-time through the app.<\/span><\/p>\n<h3>Crew Tracking<\/h3>\n<p><span style=\"font-weight: 400;\">Bluetooth beacons are installed throughout the project site to monitor attendance and whereabouts of the workers through the KNOW app in their mobiles. This, combined with <a href=\"https:\/\/www.getknowapp.com\/product\/employee-time-clock-software-app\">KNOW\u2019S <\/a><\/span><i><span style=\"font-weight: 400;\">Time<\/span><\/i><span style=\"font-weight: 400;\"> module, shows the real-time movement of the workforce across the site, allowing supervisors to re-allocate resources as needed, avoid crowding, and even ensure workforce safety. After re-opening post COVID-19, this will be used to track and enforce social distancing on the premises.\u00a0<\/span><\/p>\n<h2>IMPACT<\/h2>\n<p><span class=\"JsGRdQ\">Through their efforts, <a href=\"https:\/\/hsl.com.sg\/\">HSL<\/a> has successfully ensured better safety, effective risk management and enhanced their productivity.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/HSL-Case-Study-KNOW-Impact-2.png\" alt=\"Infographic - Impact of KNOW on HSL's effective safety &amp; risk management and enhanced productivity.\" width=\"1535\" height=\"827\" class=\"aligncenter wp-image-369 size-full\" srcset=\"https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/HSL-Case-Study-KNOW-Impact-2.png 1535w, https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/HSL-Case-Study-KNOW-Impact-2-300x162.png 300w, https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/HSL-Case-Study-KNOW-Impact-2-1024x552.png 1024w, https:\/\/www.getknowapp.com\/blog\/wp-content\/uploads\/2020\/07\/HSL-Case-Study-KNOW-Impact-2-768x414.png 768w\" sizes=\"(max-width: 1535px) 100vw, 1535px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Case Study: How HSL transformed their COVID-19 management (and more) using easy-to-use frontline workforce technology. Business continuity, crisis management and employee safety have become extremely important for companies reopening in the wake of COVID-19. For construction firms, the challenges are twofold &#8211; while taking steps to keep their frontline workers [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":371,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[30,53,49,54,44,7],"tags":[32,31,33],"ppma_author":[107],"authors":[{"term_id":107,"user_id":6,"is_guest":0,"slug":"content-know","display_name":"KNOW Content Team","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/c4b54e51e6ae5c7ba96a30712a8d2f43?s=96&d=mm&r=g","first_name":"KNOW Content Team","last_name":"","user_url":"","job_title":"","description":""}],"_links":{"self":[{"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/posts\/354"}],"collection":[{"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/comments?post=354"}],"version-history":[{"count":10,"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/posts\/354\/revisions"}],"predecessor-version":[{"id":1742,"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/posts\/354\/revisions\/1742"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/media\/371"}],"wp:attachment":[{"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/media?parent=354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/categories?post=354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/tags?post=354"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.getknowapp.com\/blog\/wp-json\/wp\/v2\/ppma_author?post=354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}